We are looking for a detail-oriented and proactive HR Assistant to support our US-based hotel client. The HR Assistant will handle day-to-day HR administrative tasks, coordinate with onsite teams, and ensure smooth HR operations across multiple hotel locations. This role requires excellent communication skills, strong organizational abilities, and a customer-service mindset.

HR Administration

• Assist with the preparation, updating, and maintenance of employee records and HR documents.

• Support onboarding and offboarding processes, including gathering requirements, scheduling orientations, and completing paperwork.

• Help manage timekeeping, attendance monitoring, and leave tracking.

Recruitment Support

• Coordinate with hiring managers for interview schedules and candidate communication.

• Assist in posting job ads, screening candidates, and processing recruitment documents.

• Maintain candidate pipelines and update applicant tracking systems.

Employee Relations

• Serve as the first point of contact for general HR inquiries.

• Assist in disseminating HR memos, policies, and announcements.

• Provide administrative support during investigations, corrective actions, or employee concerns.

Payroll & Benefits Assistance

• Help in gathering and verifying payroll-related information.

• Support processing of employee benefits and coordinating with third-party providers.

Reporting & Compliance

• Prepare regular HR reports (headcount, turnover, attendance, etc.).

• Ensure compliance with company policies and support HR audits.

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.

• At least 1–2 years HR experience; exposure to US clients or hospitality industry is a plus.

• Strong written and verbal communication skills.

• Highly organized with strong attention to detail.

• Ability to manage sensitive information with confidentiality.

• Proficient in MS Office applications; experience with HRIS/ATS is an advantage.

• Knowledge of basic US labor practices (nice to have).

• Customer-service mindset, especially in hospitality settings.

• Ability to work independently and manage multiple tasks.