Laguna - Patient Care Coordinator

Binan, Laguna, Philippines
Full Time
Experienced

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Patient Care Coordinator, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

Key Responsibilities

  • Process prescription refill requests accurately and efficiently

  • Prepare prescriptions in EHR

  • Review patient charts, medical histories, and past appointments

  • Conduct outbound calls and send messages to patients regarding medications and follow-ups

  • Communicate directly with pharmacies to coordinate prescriptions and resolve issues

  • Schedule patients for follow-up appointments

  • Ensure compliance with healthcare regulations and internal protocols

  • Maintain accurate documentation within electronic health records (EHR)

Required Qualifications

  • Background in pharmacy required

  • Pharmacist preferred

  • Mid-level experience in a pharmacy or healthcare setting

  • Strong understanding of medication workflows and prescription processing

  • Experience reviewing medical records and patient documentation

  • Excellent verbal and written communication skills

  • Strong organizational skills and attention to detail

  • Ability to work independently in a remote setting

Preferred Skills

  • Experience with EHR systems

  • Knowledge of healthcare compliance standards

  • Strong patient service orientation

If you’re passionate about delivering patient-centered care while maintaining clinical accuracy and operationalAbility to multitask and prioritize in a fast-paced environment excellence, we’d love to hear from you. Join Ubiquity and make a difference in every patient interaction.

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