R-105629 Sales Operations CRM Administrator

Accra, Ghana

Full Time

Mid Level

Your Role:

The Hubspot & Salesloft Administrator we are looking for is expected to manage and maintain HubSpot and Salesloft data. Import/Export data in HubSpot/Salesloft Dashboards by creating reports, dashboards, and processes to continuously monitor data quality and integrity and execute data migration/cleansing projects.

The Responsibilities:

Assist with data management including data cleansing and deduplication
Understand all aspects of HubSpot & Salesloft configuration and technical/functional capabilities
Support the Sales team’s use of both sales tools, including assisting with list generation/cleanup as needed and help automate processes related to campaigns
Manage all new user setups and deactivation, including transferring ownership of contacts/deals for deactivated users
Build and manage dashboards, reports, layouts, process automation, and other configurable parts of the interface for end-users, and other capabilities including:
- Flows and Process
- Build workflows for Automation
- Custom property updates
- Custom report type creation, profiles, permission sets and rules
Support the day-to-day running of the business within HubSpot & Salesloft, which includes interacting with business users and technology partners, in support of the HubSpot CRM & Salesloft environment.
Uploads list of contacts from Sales contact sourcing requests.
Prepare projects in google sheets, audit projects for accuracy and import leads in the CRM
Perform other duties as assigned

Knowledge, Skill Set & Qualifications Required (External)

At least 3 years of experience in sales support, sales analytics, and HubSpot & Salesloft platforms.
Fluency in Microsoft Office applications
Demonstrate proficiency in managing analytically rigorous initiatives.
Possess problem-solving, attention to detail and analytical skills.
Willingness to think creatively when necessary to develop creative solutions.
Top-notch active listening skills.
Ability to work independently and as a member of a team.
Ability to communicate effectively, both orally and in writing.
Innovative and creative in the form of continuous improvement to internal processes.
Flexible and adaptable to change.
Experience with maintenance of Hubspot, including Hubspot data
Hubspot administration skills

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Desired salary

Do you have at least 5+ years of hands-on experience managing and maintaining data in HubSpot, including tasks such as data imports/exports, creating dashboards, and building workflows for automation?* YesNo

Have you used Salesloft in a professional setting for at least one year, particularly to support sales teams with tasks such as list management, contact uploads, and process automation?* YesNo

Can you describe your experience performing data deduplication, cleansing, and quality monitoring in a CRM environment?*

Have you built custom workflows or process automations in HubSpot or Salesloft? Please give a brief example.*

Are you proficient in setting up users, creating custom fields, managing permissions, and building reports/dashboards within HubSpot?*

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R-105629 Sales Operations CRM Administrator

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