About the Role
We are seeking a highly capable and proactive Manager, Solution Strategy & Go-to-Market
to lead the development and execution of solution design, sales content, and go-to-market
enablement initiatives. This role carries significant ownership of day-to-day solution strategy
execution, sales support, and content operations, acting as the primary driver of solution-related
activities and sales enablement efforts within the organization.
You will partner closely with the SVP of Strategy and cross-functional teams to translate
business needs into compelling solution narratives and GTM assets that support growth and
ensure consistent messaging across all customer touchpoints.

Key Responsibilities

• Content and Information Conduit Across the Organization
• Act as the central point of contact for all content creation requests, pitch needs, and sales support materials.
• Serve as the primary “hunter/gatherer” of data, intel, and assets across departments—gathering market insights, competitive data, client testimonials, and campaign materials to support revenue-generating activities.
• Collaborate with sales, marketing, operations, client success, and other teams to source and synthesize information needed for effective pitches, case studies, proposals, and campaigns.
• Manage creation and tracking of case studies, client testimonials, and related collateral to continuously enrich the solution narrative.
• Support website updates and assist with gathering content and data assets for social media, email, and other GTM campaigns. Solution Strategy & Sales Enablement (Primary Ownership)
• Lead the development, maintenance, and execution of solution positioning, messaging frameworks, and GTM narratives aligned with corporate strategy.
• Own sales enablement content creation, including pitch decks, case studies, executive summaries, FAQs, and persona- or vertical-specific materials.
• Manage version control, quality assurance, and organization of solution content libraries (e.g., Paperflite, Google Drive).
• Drive the intake, prioritization, and execution of solution content requests from sales and other stakeholders.
• Collaborate with creative teams to ensure content is visually aligned and on-brand. Sales Opportunity Support & Deal Management
• Act as the primary coordinator for sales opportunity support—monitor deal progress, coordinate stakeholders, and maintain momentum.
• Prepare and maintain meeting briefs, summaries, and documentation as needed.
• Manage sales onboarding, training, and adoption of tools related to solution strategy and content.
• Support discovery processes, lead qualification, and translate customer needs into tailored solution designs.
• Partner with sales on renewals, upsells, and cross-sell opportunities, providing content and strategic guidance. Project Management & Cross-Functional Coordination
• Maintain solution strategy project trackers, content calendars, and strategic roadmaps.
• Coordinate inputs from Operations, People, Technology, and Creative teams for content and solution delivery.
• Oversee quality assurance, proofing, and version control across shared drives and content platforms.
• Schedule key content reviews and stakeholder meetings to align on deliverables and timelines.
• Demonstrate strong organization and project management skills to juggle multiple priorities efficiently. Content Operations & CRM Alignment
• Manage solution content platforms and ensure proper organization, tagging, and asset lifecycle management.
• Utilize HubSpot CRM to integrate solution content with GTM campaigns, pipeline stages, and contact engagement.
• Track content usage metrics and provide feedback loops to continually improve content effectiveness and relevance. Strategic Collaboration (Supporting Role)
• Partner with senior strategy leadership to develop executive-level presentations, high- stakes messaging, and new case study development.
• Provide feedback on strategic deal support materials, presentations, and messaging effectiveness. Support the initiation of proactive solution projects and experimentation with new content formats.

Required Qualifications

• 3–5 years of experience in solution strategy, sales enablement, go-to-market content development, or a closely related field.
• Proven ability to independently own and manage complex solution content and sales support initiatives.
• Exceptional written communication skills with the ability to craft persuasive B2B sales content.
• Strong project management and organizational skills with the ability to manage multiple concurrent priorities.
• Demonstrated ability to gather, synthesize, and distill information from diverse sources across an organization.
• Proficiency with content management tools (Paperflite, Google Drive, or similar), HubSpot CRM, and presentation software.
• Strong knowledge of the Business Process Outsourcing (BPO) industry or similar professional services environment.
• A “jack of all trades” mindset: flexible, resourceful, and comfortable working in a fast- paced, dynamic environment.

Preferred Qualifications

• Experience supporting enterprise or consultative sales teams.
• Familiarity with verticalized messaging, buyer personas, and GTM campaign execution.
• Background in BPO, SaaS, consulting, or professional services.
• Comfortable working remotely and collaborating across cross-functional teams.