Trainer Supervisor
San Salvador, San Salvador, El Salvador
Full Time
Experienced
Training supervisor
Key Responsibilities
Requirements
Preferred Competencies
Key Responsibilities
- Supervise, coach, and develop Trainers to ensure high-quality training delivery.
- Oversee onboarding, refresher, and continuous education programs.
- Monitor training effectiveness through assessments, learner performance, and operational results.
- Collaborate with Operations, Quality, and Leadership to identify training needs and performance gaps.
- Ensure training materials, assessments, and documentation remain accurate and up to date.
- Track and report training metrics, attendance, certifications, and completion rates.
- Support nesting, coaching, and transition activities from training to production.
- Promote employee engagement and a positive learning environment.
- Drive continuous improvement initiatives within the training department.
Requirements
- English proficiency of 90% or above (written and spoken B2+/C1 preferred).
- Previous experience in Training, Learning & Development, Coaching, or Leadership roles.
- Strong facilitation, coaching, and presentation skills.
- Excellent verbal and written communication skills.
- Experience analyzing performance metrics and training results.
- Intermediate proficiency in Excel or Google Sheets.
- Strong organizational, problem-solving, and leadership skills.
- Flexibility with schedules and business needs.
- Consistent performance metrics during the last 3 months.
Preferred Competencies
- Leadership and team development.
- Coaching and mentoring mindset.
- Training program management.
- Data analysis and decision-making.
- Adaptability and continuous improvement.
- Effective communication and stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
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