Trainer | Southwoods, Laguna

Southwoods, Laguna, Philippines

Full Time

Experienced

Responsibilities:

Responsible for analysis, project management, and performance coaching. Direct interaction with Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
Conducts any necessary “train-the-trainer” sessions for curriculum they have developed to other trainers.
Managing projects to create effective learning solutions on time and on budget.
Providing regular updates to leadership on progress and results achieved.
Project manage learning and development initiatives including coordination of logistics, managing materials and providing a critical eye to ensure content is ready
Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.
Deliver training sessions/workshops across a wide range of topics, both face to face and remote
Observe coaching sessions and provide development feedback

Requirements:

Minimum of 3 years experience with Training in a BPO company
Experienced with end to end training (new hire, communication and culture, product, upskilling, nesting)
Flexible with working on different shifts
Must have excellent English communication skills
Willing to work in Southwoods, Laguna

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Where is your preferred work location?* BGC, TaguigEastwood, Quezon CitySouthwoods, LagunaBacolodCagayan De Oro

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